GADGIT customer care
Shipping & Delivery
GADGIT delivery options, charges, tracking, collection and help with delayed or damaged parcels.
Last updated: 4 October 2026
Options and costs
Available delivery methods, charges and any free-delivery eligibility are shown at checkout. Standard courier estimates are 2–4 working days after dispatch; express estimates are next working day in eligible main centres. These are estimates, not guarantees. Collection is by prior arrangement where offered.
Free standard delivery applies only when shown for the eligible product or qualifying basket. Express, remote-area, bulky or special delivery may differ; any additional charge must be disclosed and agreed before payment.
Dispatch and tracking
Dispatch follows payment confirmation and stock allocation. We send or display tracking details once the parcel is handed to the courier. Working days exclude weekends and South African public holidays. Contact support@gadgit.co.za for an estimate before ordering if your timing is critical.
Tell us promptly about an incorrect delivery address. We will try to amend it before dispatch. If a delivery attempt fails, we will explain the available options and any agreed redelivery cost.
Delays, loss and damage
Contact GADGIT if a parcel is late, missing, damaged or incorrect. We will investigate with the courier and keep you informed. You are not required to resolve a claim against the courier yourself.
We remain responsible for goods until delivered as required by applicable law. If we cannot meet the agreed delivery arrangements, we will discuss a revised date or the cancellation/refund remedies available to you. See Returns & Refunds for delivery damage and incorrect goods.
Related information: Returns & Refunds · Warranty · Delivery · Contact GADGIT