Warranty Policy

Product-specific cover

The product page and order record state the applicable product warranty. Additional warranties do not limit statutory consumer rights. Contact GADGIT for assessment and assistance.

New goods and GADGIT Certified pre-owned goods are identified separately. Do not assume a manufacturer’s South African warranty applies to an imported item unless expressly stated on that product. GADGIT remains your contact for the sale and statutory remedies.

Make a claim

Email support@gadgit.co.za with proof of purchase, the product and serial number where available, the fault and when it occurred. We will arrange assessment and explain collection instructions, coverage and expected timing. Keep a backup of your data where possible.

A warranty assessment considers the stated cover and the cause of the failure. Accidental damage, ordinary wear or misuse may fall outside additional commercial cover; this does not create a blanket exclusion of statutory rights.

Consumer protection

The defective-goods remedies, return costs and refund process in our Returns & Refunds policy apply. Any additional warranty is supplementary and cannot reduce mandatory South African consumer rights.