GADGIT customer care

Terms & Conditions

Terms for shopping with GADGIT, including orders, payment, delivery, cancellation and customer rights.

Last updated: 4 October 2026

Need assistance?

support@gadgit.co.za

GADGIT
Registration: 2025/431781/07

Who you are buying from

The store is operated by GADGIT, registration 2025/431781/07. Contact support@gadgit.co.za for assistance or a complaint. South African law applies, subject to mandatory protections that apply to your transaction.

Products, prices and orders

Product pages describe the model, condition, included items and applicable warranty. Review these and your delivery details before placing an order. Prices and checkout totals are in South African Rand (ZAR); the checkout shows the amount payable, including any delivery charge.

An order acknowledgment records receipt of your order. Payment confirmation, stock allocation and dispatch progress are shown separately. If we identify a material pricing or availability error, we will contact you to resolve it or refund the affected payment; we will not substitute a product or increase an agreed price without your consent.

Payment and delivery

Use only the payment methods offered at checkout and the payment instructions shown for your order. Do not send payment-card credentials by email. Any unpaid-order reservation period is shown with the payment instructions.

Our Shipping & Delivery policy explains delivery options, costs and delays. An estimate is not a guarantee; an expressly agreed delivery commitment and applicable legal rights take priority.

Returns, refunds and warranty

Eligible online purchases have a 7-day cooling-off period after receipt. Defective goods have separate statutory rights, including the applicable six-month CPA remedy. Email support@gadgit.co.za to start a return; an account is not required.

Our Returns & Refunds and Warranty policies form part of these terms. Email support@gadgit.co.za promptly to cancel an order. No term restricts a remedy or right that cannot lawfully be excluded.

Accounts and acceptable use

Provide accurate contact and delivery information and protect your account credentials. Contact support if you suspect unauthorised access. Do not misuse the store, submit fraudulent orders or interfere with its security.

Privacy and resolving concerns

Our Privacy Policy explains how we handle personal information. Raise a concern with support@gadgit.co.za so we can investigate. You remain free to approach an applicable consumer dispute-resolution body or competent court.

Updated policies apply prospectively; a later website change does not retrospectively remove the rights or promises associated with an existing purchase.

Related information: Returns & Refunds · Warranty · Delivery · Contact GADGIT